Professional Collection Specialist® (PCS)
ACA International
Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA). This essential designation is suitable for onboarding new staff, as well as updating experienced collection professionals with these must-have skills.
Format
Online
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Credentials this program stacks toward
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Detailed information about this program
Learn essential compliance requirements and negotiation skills to show consumers, clients, and colleagues your dedication to collecting effectively and respectfully in compliance with the Fair Debt Collection Practice Act (FDCPA). This essential designation is suitable for onboarding new staff, as well as updating experienced collection professionals with these must-have skills. Target Audience Collectors Anyone with consumer interactions Anyone new to the collection industry Difficulty Level No previous collection experience required
What you need to earn this credential
No requirements listed.
Eligible funding programs
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Scholarships
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